The Practice is committed to providing a consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss. This may be, for example, by adjusting the communication format to large print, braille, easy read, and email communications or by sourcing professional communication support such as a British Sign Language interpreter.

This support is particularly relevant for individuals who are blind, d/Deaf, deaf-blind and / or who have a learning disability, although it will support anyone with information or communication needs relating to a disability, impairment or sensory loss, for example people who have aphasia or a mental health condition which affects their ability to communicate.

Please print and complete the form and take it to the surgery. Should this not be possible please call 0845 241 3313 or email sgpfed.suffolkfedgovernance@nhs.net and staff will do their very best to assist you.

Accessible Information Standard