Please go to Managing your Medication during Covid-19 for the latest information

Patient Notice

Batch medication

We will be migrating over to a new computer system on 28th October 2021.

Because of this new system we cannot have any eRD (batch prescriptions) that run past this date, so you may find your batch prescription only lasting until October/November time.

When you have collected your last prescription on your batch, please inform the Dispensary at the surgery in the usual way (preferably email) so that we can generate a new prescription batch ready for when you need your medication next on the new system.

If you order your medication each month, please continue to do so.

Repeat Prescriptions


You may order repeat medication in one of the following ways:

  • On line (see Online Services). If you are using this for the first time, you will personally need to come into the surgery and collect details of how to log in. Please bring some form of photo ID with you.  
  • By Post
  • By E-mail to:

The above email address is only to be used in relation to the ordering of repeat medication. For any other matters, please contact the surgery by telephone as normal.  

Please allow 72 working hours from receipt of your request to collection of a prescription.


Dispensing at Long Melford Surgery

We are able to dispense medication to patients living in the following villages. Please ask for more information.


Bridge Street (partly)ShimplingCavendish
HartestWindsor Green (Cockfield)Liston 
Bradfield St Clare HawkedonFoxearth
Bradfield CombustBrockleyEdwardstone
HawsteadNewton GreenPentlow

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